Live Chat Information & Policy

Do you have questions about UNC Charlotte? 
Can’t make it in person or over the phone? 

Chat with us online using our new live chat feature!

Hours of Service

Our new hours for Summer are: Monday and Wednesday from 8:00AM to 5:00PM and Fridays from 8:00AM - 5:00PM
Our hours for Fall 2017 are: Monday - Friday from 12:00PM to 5:00PM and will begin on August 21st.
 
If you have questions when the online chat isn't available, connect with us via e-mail at adultstudents@uncc.edu or by phone at 704-687-5104.
 
About the OASES Online Chat
What are the benefits of our online chat?
•    Communicate with an OASES representative
•    Get answers to basic questions about the university from where you are
•    Connect with resources directly from referrals
•    Develop academic and professional skills
•    Learn about social and educational opportunities
 
Policy
The online advising chat is an instant messaging service available for prospective and current UNC Charlotte students to chat online with an OASES staff member or student worker regarding general information about the university, advising, and registration. The Office of Adult Students & Evening Services (OASES) respects our users’ privacy and abides by FERPA laws. We will not discuss confidential educational records or personally identifiable information via chat. If you are a student with questions that will require advisors to access confidential or identifiable information, please contact us by phone or email.
 
Chat conversations may be saved for content analysis to help our office determine how to best offer this service. Chat excerpts may be used for report and publication purposes. If you wish to have your chat record deleted, please contact OASES at adultstudents@uncc.edu.